Order Cancellation
We accept order cancellations until the product has been shipped or manufactured. If you cancel your order, you will receive a full refund. If the product has already been shipped, you cannot cancel your order.
Returns (if applicable)
We accept product returns. Customers have from the date of delivery Within 14 daysYou have the right to request a return.
To be eligible for a return, the item you are returning must Unused conditionIt must be kept in the same condition as when you received it, and, Original packagingYou must. To complete the return process, Receipt or proof of purchaseis required. Please be sure to contact our customer service center so that we can send your package to the correct address.
Important Notes
Custom-made or personalized productsIn this case, the 14-day refund policy does not apply.
If a return is due to the customer's fault, Shipping costs are the customer's responsibilityYou must do this. The specific shipping cost will be based on the rate schedule of the shipping company you select.
If the item you received is damaged or was shipped incorrectly due to our error, you will not be responsible for the return shipping costs.
About Product Returns There is absolutely no restocking fee..
Refunds (if applicable)
Once we receive and inspect the returned item, we will send you an email confirming receipt. We will also notify you whether the refund has been approved. If the refund is approved, the amount will be automatically credited to your credit card or Original Payment MethodThe refund will be processed as follows.
Delayed or Unreceived Refunds (if applicable)
If you haven't received your refund yet, first Please double-check your bank accountPlease give it a try.
We accept order cancellations until the product has been shipped or manufactured. If you cancel your order, you will receive a full refund. If the product has already been shipped, you cannot cancel your order.
Returns (if applicable)
We accept product returns. Customers have from the date of delivery Within 14 daysYou have the right to request a return.
To be eligible for a return, the item you are returning must Unused conditionIt must be kept in the same condition as when you received it, and, Original packagingYou must. To complete the return process, Receipt or proof of purchaseis required. Please be sure to contact our customer service center so that we can send your package to the correct address.
Important Notes
Custom-made or personalized productsIn this case, the 14-day refund policy does not apply.
If a return is due to the customer's fault, Shipping costs are the customer's responsibilityYou must do this. The specific shipping cost will be based on the rate schedule of the shipping company you select.
If the item you received is damaged or was shipped incorrectly due to our error, you will not be responsible for the return shipping costs.
About Product Returns There is absolutely no restocking fee..
Refunds (if applicable)
Once we receive and inspect the returned item, we will send you an email confirming receipt. We will also notify you whether the refund has been approved. If the refund is approved, the amount will be automatically credited to your credit card or Original Payment MethodThe refund will be processed as follows.
Delayed or Unreceived Refunds (if applicable)
If you haven't received your refund yet, first Please double-check your bank accountPlease give it a try.
